The seminar will address the following topics:

1. Towards a new governance of public services and state institutions:

Review and formulation of new missions and new interventions by public services and state institutions; their adaptation and direction to the needs and current contexts of the government and population (Algeria)

2. Place and role of organizations in charge of reforms, innovation and modernization of public services and state institutions in the national development:
   
   
   • Reviewing, broadening and strengthening of the duties assigned to the bodies in charge of reforms;
   • Coordination, partnership, decentralization and empowerment of reform processes (Morocco)
     
     
3. Strategies and mechanisms for conducting complex reforms programmes:
   
   
   • Study and evaluation of the complexity and scope of the system or processes to be reformed, taking into account institutional, economic, social or political stakes ;
   • Participatory formulation of the vision, strategies and objectives of the reforms to be undertaken according to the complexity of problems and national development programs (Nigeria)
     
     
4. In search of the ratio cost/effectiveness/performance/results of public services and state institutions:
   
   
   • Focus on evaluating performance and outcomes of services, institutions and personnel;
   • Preparation of contracts of performance and outcomes for services and staff (South Africa)
     
     
5. The importance of and reinforcement of knowledge in improving performance and results:
   
   
   • Centrality of knowledge in achieving good performances, productivity and results;
   • Need to develop expertise (knowledge) through training, development and creativity;
   • Funding/budget for the acquisition of knowledge (CAFRAD)